Terms & Conditions


Your Responsibilities …    You Must…

  • Ensure all information provided is correct and complete
  • Comply with the terms and policies stated on our website
  • Use the website and services lawfully
  • Comply with legal requirements relevant to website and service use
  • Notify us of contact detail changes
  • Not allow others to use your account, without written consent
  • Not violate patent or copyright laws, and
  • Not use the website for any or on behalf of any other person, including any related or associated company.

What we will not produce …

We will not print weapons of any kind, sex related objects, or other items that others may find offensive, at our sole discretion.  Users agree on checkout that the items do not fall into these categories.  Items ordered that fall into these categories will be cancelled and the related charges reversed.

Intellectual Property Rights …

RAPID-FAB respects the intellectual property of others and we ask you, our users, to do the same.

We will, at our discretion, disable and/or terminate the accounts of users who infringe or repeatedly infringe the copyright or other intellectual property rights of RAPID-FAB, our community, customers, and/or others. We will ask for confirmation at the time of order placement; failure to agree will result in cancellation of your order.

Indemnity …

By placing your order, you are agreeing to indemnify RAPID-FAB, our subcontractors, and our partners against all claims, actions, losses and expenses of any nature which we may suffer or incur or for which we may become liable in respect of or arising out of these terms or your use of the website or the services.

You are agreeing to hold RAPID-FAB harmless from any third-party claim for intellectual property infringement in relation to any product, product plan or content.

Exclusion & Limitation of Liability …

We will not be liable to you under the law of tort (including negligence), contract or otherwise for any loss of profits or savings or for any indirect or consequential loss or damage, arising out of or in connection with the performance or non-performance of any of our obligations under these terms or otherwise out of your use of the website or our services.

In any case, our liability to you arising out of any claim for damages for any reason will under no circumstances exceed either the cost of replacement of the product or refund of the price paid.

The parties acknowledge that where our services are used for a business purpose the provisions of the Consumer Guarantees Act 1993 are specifically excluded.

Taxes, Shipping and Transit …

Ontario taxes and fees for shipping and handling included in the price of the product. All other customs duties, taxes, and associated processing fees are solely your responsibility and are not included at the time of check-out.

Payment by Credit Card …

Where you pay us via credit card for anything whatsoever or where we facilitate your payment to a seller via a payment provider, you agree to indemnify us against any default by your credit card company to make payment to us in full.

Complaints, Processing Errors and Billing Disputes …

If a computer error results in under payment, we may request payment of the outstanding amount at any time. We will make reasonable endeavours to contact you quickly if this occurs. You may also elect to cancel your order.

Notify us within 10 days of receiving your invoice if you believe a billing mistake has occurred. We will acknowledge within 5 business days and provide a time frame to investigate and correct any issues. Refunds generally take 5-10 business days to complete.

If you have a complaint relating to the website or our services, please see the Contact Us page. We aim to provide a written response to all complaints within 10 business days.

Data Security …

We endeavour to ensure the security of data collected. However, we cannot guarantee data security as all unencrypted electronic data is susceptible to interception and malicious hackers. Data collected by our payment processing company is subject to their privacy policies.

Account Termination …

You acknowledge that we may terminate, suspend or restrict your access to our website and/or services at any time at our sole discretion.

Entire Agreement …

These terms (including any terms or policies explicitly incorporated by reference) amounts to the whole of the arrangement between you and us relating to your use of the website or our services. These terms replace any prior related agreements and understandings between you and us.

No Waiver …

No delay, neglect or forbearance in taking enforcement action in relation to any provision of these terms by any party will be a waiver, or in any way prejudice any right, of that party.

Severability …

If any part of these terms is held to be invalid, illegal or unenforceable, that part will be severed and the remainder of these terms will remain in full force and have full effect.

Subcontracting …

We may subcontract to any third party all or part of our obligations under these terms.

We will not ship to …

In compliance to Canadian export regulations, we will not ship to countries prohibited under Canadian law such as Iran, Libya, North Korea, Sudan, or Syria.  Users agree to not purchase or resell product directly or indirectly going to these countries. Agreeing to these terms and conditions binds the purchaser to adhere to these rules.